Circulation Policies

Clemson University Libraries practices the open stack method of library operation. The Libraries provide loan privileges to students, faculty, staff, and community patrons with a valid University Identification card.

The Libraries’ patron database contains the names of authorized patrons (full-time employees and currently enrolled students). Community patrons are provided ID cards by the Libraries. Special University program participants, and retired faculty and staff are provided ID cards through the University’s Card Access Office. University policy states “this card is the property of Clemson University. It should be carried at all times and presented upon request to any University official. This card is NOT TRANSFERABLE.”

Recall Policy

All materials with a loan period of two weeks or greater are subject to recall. Patrons who do not return recalled materials by the due date are blocked from circulation privileges and students are charged $1.00 per day late fee. The original borrower is guaranteed only a two week loan period. Materials needed for reserve are handled as rush recalls and take precedence over other recalls. In this event, patrons recalling the same item(s) will be notified that the item(s) is being placed on reserve.

Notices and Address Information

Patrons receive all notifications through electronic mail or if an e-mail address is not given, through regular U.S. mail. Students have the capability to change address information in the Student Information System (SIS).

Fees

Late, Damaged or Lost Materials Fee

To ensure maximum availability of materials, the library collects fines from patrons who do not return items within the prescribed loan period. The purpose of the fines is to ensure that the materials are returned promptly to the library.

Please refer to the billing rates list for information on all fines, fees and charges.

All patrons (except employees) pay fines for overdue materials (books, journals, media, etc). The date shown in “My Library Account” indicates the due date. After that date, overdue fines apply. Items returned to the library after hours or during closed holiday periods are considered to be returned on the previous open date. Items returned to remote book depositories are considered to be returned on the last date emptied.

All patrons are financially responsible for lost or damaged materials. Materials cannot be purchased from the library. Regardless of whether replacement or payment has been made for an item, it remains the property of the university. Any person who has falsely claimed to have lost materials simply to retain possession can be charged for illegally possessing state property.

Patrons receive 4 overdue notices. All patrons with materials which are forty-five days overdue receive a final bill for the replacement cost plus a processing fee and any accrued fines. In cases where a patron offers to replace the item directly, he/she must purchase an item of the same edition or later.  He/she must also pay any extra fees associated with the item (such as a binding fee if a paperback is substituted for a hard-bound) plus the processing fee.  Popular reading audiobooks are treated as exceptions and cannot be replaced by the patron.  Borrowing privileges are blocked until the debt is satisfied. The Libraries’ reserve the right to order a similar piece in the subject area as a replacement. If returned within six months, all fees (except overdue fines) will be refunded. After six months, no refunds are issued. When a replacement is not available, the average cost will be used for that subject area or call number.

Debt Collection

Student debts of more than $.50 are submitted to Receivables for collection. Employee and community bills are submitted to an external collection agency.  Additional collection fees may be assessed by the Libraries’ and the University Business Affairs Office.

Contractual Agreements With Other Institutions

Group circulation privileges can be negotiated between Clemson University Libraries and other institutions such as colleges, universities, organizations, businesses and state or federal agencies. The Libraries also negotiate privileges with individuals who are interested in expanded services.

 

Original policy adopted: February 4, 1980
Last Revision: August 23, 2018
Approved by Library Council: August 23, 2018