PASCAL Delivers, ILL, and Scan & Deliver service update

Thanks to everyone for working with us while we all get to know our new library search and discovery platform and fix the bugs that pop up. During this time (and while we are still negotiating changes necessitated by COVID-19), the Resource Sharing Office is still working to get you the material you need not held at Clemson Libraries. Here are some updates on how to access these services.

PASCAL Delivers: Effective Wednesday, August 12, the PASCAL Delivers service will be back online and available to Clemson faculty, staff, and students. As of Monday, August 10, 32 out of the 55 PASCAL member institutions are lending books and we are optimistic that more will be able to lend in the near future. Visit https://clemson.libanswers.com/faq/100019/?m=p  to view instructions on how to request items via PASCAL Delivers. At this time, Cooper Library is the only available option for pick up as the Education Media Center, Gunnin Architecture Library, and Clemson Design Center in Charleston are not yet open. Once the items have been processed you will receive a notification and they will be available for curbside pickup on the west side of Cooper Library. Curbside pickup hours are Monday through Friday 11:00am – 2:00pm and Tuesday/Thursday 4:00pm – 6:00pm. Please park in the designated parking spaces and call 864-656-1792 to let us know you are here and follow the instructions given.

Interlibrary Loan: We are still closely monitoring which libraries around the world are actually lending books and the number remains around 40% of those libraries self-reporting their status. Of these lending materials, many are public libraries and small colleges and not the major research collections we typically borrow from. That said, many of the large research libraries are still lending electronic articles and book chapters, so we’re not having issues getting things of these. Please continue to put in Interlibrary Loan requests through your ILLiad account (https://clemson.illiad.oclc.org/illiad/logon.html) and we will continue on our end to keep checking for available lending libraries. If there’s a hard copy text that you need that we cannot borrow from another library, we will always work with your library liaison (https://libraries.clemson.edu/research/subject-librarians/) to purchase something. Once the items have been processed you will receive a notification and they will be available for curbside pickup at Cooper Library, west side. Curbside pickup hours are Monday through Friday 11:00am – 2:00pm and Tuesday/Thursday 4:00pm – 6:00pm. Please park in the designated parking spaces and call 864-656-1792 to let us know you are here and follow the instructions given.

Scan & Deliver: We are still scanning articles and book chapters owned in print located here at Clemson Libraries, but we are asking that everyone log in to their ILLiad account (https://clemson.illiad.oclc.org/illiad/logon.html) to make these request until we can set up the service in the new catalog.

Return Clemson books at the College of Charleston: If you are a Clemson affiliate and are located in the Charleston area, you can return your Clemson Library books to the College of Charleston’s outdoor book drop located near the Rivers Green entrance of the Addlestone Library and they will send them back to the Cooper Library to be checked in.

If you need any assistance with any of these services, please do not hesitate to email cuill@clemson.edu.