Space Requests

In light of the current COVID-19 Pandemic and in an effort to follow CDC Guidelines regarding safe meeting spaces and social distancing, the libraries will be unable to offer reservable space to groups, departments, or individuals for meetings or programming needs. As the University continues to look for suitable locations for in-person teaching that allows for modified room capacity and social distancing compliance, some of our reservable areas will be needed to fulfill classroom space during the Fall 2020 semester. Additionally, some of the reservable space in Cooper Library will be needed for library furniture storage, staff offices to ensure University social distancing requirements are met, and other internal needs. We apologize for any inconvenience this may cause and look forward to reopening our spaces as soon as possible.

Clemson Libraries Works with Brightspot to Ensure a Safe Reopening

Posted originally on June 23, 2020 here.

brightspot strategy, which works with colleges to transform their student experience by better connecting their people, places and programs, released collective findings and best practices from 38 public and private, top ranked institutions, that focuses on the specific needs and interests of campus school architects and facility designers, library leaders, and student affairs leaders.

“This fall universities will be tested to see if they can reopen amidst the greatest pandemic in a century and we are finding that the power of the network effect – coalescing campus leaders together – is helping them develop planning and incorporate new ideas into their existing reopening plans,” said Elliot Felix, Founder and CEO of brightspot strategy. “There’s an overwhelming desire to leverage the short-term response of an uncertain fall semester into long- term institutional change.”

Library Leaders

Anticipating fewer study seats in the library, librarians highlighted a need for identifying the broader network of study spaces across the campus and coordinating student activities across the entire institution.  As examples, library leaders at Clemson, University of Rochester and North Carolina State have enacted innovative plans for social distancing, space configurations, check points, limiting touch points, and new training for staff.

Libraries are the microcosm of the challenges facing campuses in the fall and library leaders expressed concerns about maintaining equity in access to library spaces, services, and materials as the university reopens.

Campus Architects and Planners

Architects and planners celebrated increased productivity and decision-making while acknowledging that serendipity, nuance, and critical thinking may be diminished as a result of working remotely. As leaders of capital projects with domain over the physical campus, they were concerned about the potential to both overreact and underreact regarding long term projects and more immediate retrofitting.

Many institutions have big projects that are in design or under construction. The pandemic is prompting questions about whether it makes sense to keep those large lecture halls or all that office space and how to adapt to not just immediate needs but fit those within the long term plans in the new normal of physical distance as well as distance learning.

Student Affairs Leaders

Student affairs leaders shared that they were able to pivot services to the online environment. Many did this using tools already available to staff like zoom, learning management systems, and online chat – and did this quickly, removing layers of approvals and simplifying processes.

These leaders also see themselves partnering with other units within and outside of their institution more in the future.  They also report that decisions about dorms, events, and schedules may be outside of the realm of the student affairs professional, and driven by state/local guidelines or other considerations, leaving them to feel caught in the middle.

Though they have unique views and needs, most campus leaders also shared three themes:

Adapting spaces for social distancing

Considering changes for the fall, adapting spaces for social distancing was an overwhelming concern. Quantitative guidelines for precisely how much distance should be used for retrofitting new building and furniture layouts are just emerging now and subject to ongoing revision. The stresses of meeting those guidelines will fall particularly hard on housing and dining facilities which traditionally rely on high density and shared fixtures.

Institutions need new norms for the new normal

In addition to changes in spaces, systems, and operations, new behavioral norms will be needed for testing, reporting symptoms, wearing masks, opting into tracking systems, off-campus activities, and much more. Once norms are defined, institutions must orient members of the campus community through communication and training, maintain norms and reinforcing protocols with consistent signage.

Leveraging the response to make more long-standing institutional changes, including:

●      Shifting to active learning in classrooms and moving large courses online.

●      Due to remote work which everyone notes is going surprisingly well, there will be less office space on campus and moving back-of-house functions like purchasing and facilities off campus.

●      Moving infrequently used books to storage off-site to free up library spaces for students.

●      Consolidating service points to make the experience seamless for students and more cost-effective for institutions.

●      Changing the schedule by offering more during summers, nights, and weekends to provide greater flexibility for students and better utilization of spaces.

Statement on Race and Social Equity

Dear community members,

Clemson Libraries continues to advocate for a more diverse, inclusive and equitable society. With heavy hearts, we extend our support and gratitude to those fighting for equal rights and criminal justice reform as a result of the many African-American lives that have been devastated due to the criminalization of people of color.

We recognize that information and access are not neutral, particularly for systematically disenfranchised communities. Our goal is to dismantle institutional barriers to information in an effort to enhance the library experience of all those who use our resources. To that extent, we are committed to holding constructive conversations on racial equity throughout Clemson Libraries and advocating for conscientious training for all Libraries employees on issues of bias, social responsibility, and the role of academic libraries in supporting social change. Knowing that actions speak louder than words, a specific list of actions we intend to undertake over the next year is being developed.

We hope that through continued commitment to addressing injustice, we can make the Libraries a welcoming and safe refuge for all.


Dean Christopher Cox, the Libraries Leadership Team, and the Libraries Diversity Committee

For more information on diversity and inclusion at Clemson Libraries please visit:

For resources related to racial injustice and anti-racism that can be accessed at home, please visit:

Celebrate Juneteenth with the Honorable Carla Hayden

Six black museums and historical institutions in the US will launch on June 19, a digital commemoration of Juneteenth, the day that the Emancipation Proclamation was officially enforced. The website will air an original video featuring appearances by Lonnie G. Bunch III, the first African American and first historian to serve as the Secretary of the Smithsonian Institution, as well as Dr. Johnetta Betsch Cole, anthropologist, educator, museum director and the first female African-American president of Spelman College, and the Honorable Carla Hayden, Librarian of Congress, the first woman and the first African American to lead the national library.

Want to explore more resources related to Black History and Juneteenth in South Carolina, visit the South Carolina State Library.

Here are some additional resources that Clemson University Libraries provides access to:

Materials Request and Delivery Service

Do you miss checking out books and media from Clemson Libraries? Well, we miss getting you the physical items that make your research a reality.

That’s why Clemson Libraries are now offering a Materials Request & Delivery service that allows YOU to request up to five items a week—and although our locations are still closed we’ll mail them straight to your current address! All you have to do is sign in to your library account, find what you’re looking for, and place a request.

Once we have it ready, we’ll send you an email to confirm. Be sure to write back to confirm your address and we’ll take care of the rest!

Remember, we can send you up to five items per week using this delivery service. If you already have five in mind, place your requests all at once for a more streamlined delivery.

When you’re ready to return your items, you can mail them back yourself or return them to the library book drops at Cooper Library.

Scan and Deliver, ILL, and PASCAL Delivers Service Update

June 23, 2020 Update: A system error caused our old library services system to send out email notices to library users with books borrowed through PASCAL Delivers indicating that the books are due back on June 30. Please disregard this message.

Due to library closures thanks to COVID-19 and our state-wide library shared services platform migration, all PASCAL Delivers books are due back on August 30, 2020.

If you have any questions, please feel free to reach out to the Resource Sharing team at

Thanks to everyone for working with us while we all get to know our new library search and discovery platform and fix the bugs that pop up. During this time (and while we are still negotiating changes necessitated by COVID-19), the Resource Sharing Office is still working to get you the material you need not held at Clemson Libraries. Here are some updates on how to access these services.

Scan & Deliver: We are still scanning articles and book chapters owned in print located here at Clemson Libraries, but we are asking that everyone log in to their ILLiad account ( to make these request until we can set up the service in the new catalog.

Interlibrary Loan: We are now able to mail items requested through Interlibrary Loan (along with items located here at Clemson Libraries) to library patrons. We are closely monitoring which libraries around the world are actually lending books and the number is somewhat low. As of today, the number is 377 libraries out of 1621 total reporting their status. Of the 377, many are public libraries and small colleges and not the major research collections we typically borrow from. That said, many of the large research libraries are still lending electronic articles and book chapters, so we’re not having issues getting things of these. Please continue to put in Interlibrary Loan requests through your ILLiad account ( and we will continue on our end to keep checking for available lending libraries. If there’s a hardcopy text that you need that we cannot borrow from another library, we will always work with your library liaison ( to purchase something.

PASCAL Delivers: We hope to restart this service in late July. Due to library closures in March thanks to COVID-19, we were unable to get many of the books we had lent back to close out the circulation records before we moved to the new system. As a result, we have some manual clean-up in this new system to do as well as system-wide testing with other schools around the state. These hurdles aren’t just local to Clemson; they are statewide and affect all 52 institutions in the system. We are hopeful that PASCAL Delivers will be back up sooner than the end of July but that also depends on other libraries reopening and able to lend things.

If you need any assistance making these requests, please do not hesitate to email

Library Volunteers Create World’s Largest Free Medical Repair Database

In response to COVID-19, Clemson’s librarians, Jessica Serrao and Scott Dutkiewicz, have been volunteering with iFixit to provide access to medical device repair manuals, particularly ventilators, respiratory analyzers, and anesthesia systems. Their efforts, along with 200 other librarians and archivists resulted in the world’s largest medical repair database available free online. This database can be found at

The database, which went live May 19, was the result of the first phase of volunteer work in which Dutkiewicz and Serrao helped organize over 40,000 files by categories useful to the biomedical community, and renamed the files with human-readable titles. The second phase is now underway to add metadata and photos to all the published content. This will greatly improve the discovery of these essential repair manuals so biomedical technicians can keep hospital devices working properly.

“This was a very rewarding project that gave the library and archive community a way to support front-line biomedical technicians during COVID-19,” Serrao said of the experience. “It leveraged our knowledge of information organization in a meaningful way while providing a volunteer opportunity that aligns with social distancing and working from home.” Making these resources freely available dovetails with the library community’s commitment to open access.

New Libraries Website: Feedback Needed

Check out our makeover! The new Clemson Libraries website is open for feedback as of June 9, 2020. The current website will remain up and running throughout June and July to give users time to explore and finish their summer courses. Starting on August 10th, the new website will be the default for all Clemson users.

Also on June 1, the Libraries will debut its new search and discovery platform, FindIt@Clemson/Onesearch! While the search experience on the website will remain relatively unchanged, search results will have an updated look and set of features to help you find the resources you need to conduct your research, complete assignments, and explore our extensive collections.

Website users are encouraged to share their feedback on the new design using our feedback form.

Change to ETAS Downloads

The following message was sent to to ETAS Contacts at HathiTrust member libraries to share with our library community.

When we launched the Emergency Temporary Access Service (ETAS) two months ago, we did so rapidly and with the intent to support lawful access to as much of the HathiTrust corpus as possible. Since its launch, we’ve observed steady use of ETAS items across the membership and heard of its many benefits to member communities as they continue to teach, learn, and research. As we have written recently, we have committed to provide this support for you while these temporary emergency conditions affect your normal provision of collection access.  As we evaluate usage of the service and new information becomes available, we may periodically need to alter functionality and terms of service.

We are now writing to inform you that, effective earlier today, an ETAS library user no longer has the option to download pages while using a temporary access title.  This change is consistent with our policy of not enabling download of entire temporary access works. Nothing else has changed about the service, and your logged-in users may continue to view and read temporary access titles available via ETAS. Logged-in users continue to have the ability to download public domain and Creative Commons-licensed materials as usual. We encourage you to remove references to the ability to download ETAS pages in any materials you may have created.

Some users with print disabilities may have been downloading PDF pages in order to convert the pages to a more accessible format. We’d like to remind you that designated disabilities services officers on your campus are eligible for lawful access, including download, to any item in the HathiTrust collection on behalf of users with print disabilities.

HathiTrust provides the Accessible Text Request Service, which is designed specifically to permit access to copyrighted items for users with print disabilities. Your library may already use this service. If you are not set up to provide this service at your institution or would like more information, you may contact HathiTrust at

HathiTrust is fervently committed to serving our members during this extended emergency, and we intend to continue providing lawful access to the HathiTrust corpus in as many ways as possible.

Thank you for your continued support of HathiTrust. We wish everyone in your community all the best during these challenging times.

Sandra McIntyre
Director of Services and Operations


New Search and Discovery Platform

We debuted our new search and discovery platform today! While the search experience on the website will remain relatively unchanged, search results will have an updated look and set of features to help you find the resources you need to conduct your research, complete assignments, and explore our extensive collections.

Visit to test it out for yourself!